Accessibility information

This accessibility statement applies to:

https://www.buckhursthillpc.gov.uk/

This website is run by Aubergine262.com for Buckhurst Hill Parish Council

We want as many people as possible to be able to use this website. For example, that means you should be able to:

• zoom in up to 400% without the text spilling off the screen.
• Navigate most of the website using just a keyboard or Touchpad.
• Listen to most of the website using a screen reader ((including the most recent versions of JAWS, NVDA and VoiceOver)
• Use read aloud to read documents on the website.
• Use screen readers to explain what alternative description a meaningful image holds.
• Read all text which has good levels of contrast between text and background colours.

The Buckhurst Hill Parish Council website does not have any areas which are inaccessible to people with disabilities.
We have also made the website text as simple as possible to understand, whilst still conveying the correct meaning.

AbilityNet has advice on making your device easier to use if you have a disability.

We Know Some Parts of This Website Are Not Fully Accessible:

• most older PDF documents are not fully accessible to screen reader software

• there’s a limit to how far you can magnify the map on our ‘Contact us’ page, which is provided by a third party (Google)
• Pictures of event or information posters, when provided by a third party – where possible we provide the information from the picture, within the web page’s text (via HTML). We will encourage all providers of these pictures to provide accessible alternatives in future

What to Do If You Cannot Access Parts of This Website

If you need information on this website in a different format, please let us know via our online Contact Us form. We will consider your request and aim to reply within 10 working days.

Reporting Accessibility Problems with This Website

We are always looking to improve the accessibility of this website.

If you find any problems that are not listed on this page or think we are not meeting the requirements of the accessibility regulations, contact the website team by using our online Contact us form

Enforcement Procedure

We (Buckhurst Hill Parish Council) are responsible for enforcing the accessibility regulations. If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical Information About This Website’s Accessibility

Buckhurst Hill Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Disproportionate Burden

The cost of ensuring all Assistive technologies/browsers can be used to access the website would impose a disproportionate burden on the Parish Council.

Navigation and accessing information

It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.

It’s not possible for users to change text size without some of the content overlapping.

Interactive Maps

Maps displayed by Google Maps – we don’t control how Google Maps displays information, but where possible we provide addresses within the web page’s text (via HTML). When Google makes their map output accessible, we will update our technology accordingly

What We Are Doing About the Issues with PDFs and Other Documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix [example of non-essential document].

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations

How We Tested This Website

Our website was checked by Wave for Level A, and AA standards of the WCAG 2.1

Preparation of This Accessibility Statement

This statement was prepared on 27 March 2024.

The accessibility Audit was carried out by Aubergine262 Ltd, using WebAIM automated scanning software on all pages.

The testing covered all the Success criterion for the 4 accessibility principles: Perceivable, Operable, Understandable and Robust for Level AA